Do you want to work from home without being on the phone all day? You don’t have to deal with endless calls or stressful customer meetings. You can spend most of your day replying to emails and still make a good salary. Some companies are now hiring people to do just that. These jobs are usually calm, remote-friendly, and let you focus on writing clearly to help customers. You might also get to do a little chat support, but most of your work will be text-based. Whether you are a student, a stay-at-home parent, or just someone looking for flexible work, these email support jobs can be perfect for you. And the best part is, some of these jobs pay really well, even up to $80,000 a year.
1. Out School – Support Escalations Associate
The first job is with Out School. They are a real online learning platform that started in 2015. This is a contract position and it’s fully remote in the US and Canada. The main role is called Support Escalations Associate.
In this job, you’ll mostly deal with emails from parents and teachers. You will help them with questions about Out School products, solve customer problems, and handle escalated tickets. You’ll also review other team members’ responses to make sure they are clear and accurate.
To be a good fit, you need to be a quick learner, love what Out School does, and have excellent written communication skills. You should be able to make decisions on your own and work in a fast-paced environment. It helps if you have experience with K-12 education or startups, but it’s not required.
This job is full-time, about 35–40 hours a week, and pays around $25 an hour. You also get benefits like stock options, insurance, retirement plans, paid time off, and even a professional development budget. Out School has a good rating from employees and a normal interview difficulty, so it’s a solid option if you live in the US or Canada.
2. Vet Cove – Vet Clinic Support Associate
The second job is with Vet Cove, a company that helps veterinary practices with inventory and purchasing. They are looking for a Vet Clinic Support Associate. This is a full-time remote role in the customer experience category.
Your main tasks will include responding to emails from clinics, solving technical or data issues, documenting problems for engineering, and following up when problems are solved. You may also handle daily administrative tasks.
To apply, you need at least one year of technical work experience and a four-year college degree. You also need excellent communication skills, patience, and the ability to adapt quickly. Experience in ticket support is helpful because this job is mostly email-based.
Vet Cove pays very well, usually between $50,000 and $80,000 a year in the US. You get benefits like insurance, 401k, an open vacation policy, equity, and an at-home office setup. Vet Cove has almost perfect ratings from employees and good feedback about pay and benefits. This job is perfect if you want a high-paying, fully remote role with mostly email work.
3. Crew Bloom – Inside Sales and Lead Generation Specialist
The third job is with Crew Bloom, a legitimate remote staffing agency. This job is a little different because it combines email support with sales and lead generation. You will send emails and reach out to potential clients on LinkedIn to grow the company’s customer base.
Your responsibilities will include expanding the prospect database, educating potential customers, overcoming objections, following up, and communicating the company’s brand. Most of this will be done via written communication. You’ll need strong problem-solving skills, self-motivation, adaptability, and the ability to work with a team.
To qualify, you need a college diploma or relevant experience in IT services, sales, or email outreach. Experience with CRM software is helpful. You’ll need a desktop or laptop, a webcam, USB headset, and a decent internet connection.
The pay for this job varies, but in the US, it’s usually around $66,000 to $70,000 a year. You get some flexibility, but benefits are limited since it’s a contractor role. Employees have rated Crew Bloom very high, with most recommending it to a friend.
Conclusion
If you want to work from home and focus on emails rather than calls, these three jobs are great options. Out School is perfect if you like education and helping parents and teachers. Vet Cove is ideal if you want a technical support role in the veterinary field with excellent pay and benefits. Crew Bloom is a good choice if you enjoy sales and lead generation with mostly email work.
Each of these jobs lets you work remotely, earn a solid salary, and develop your communication skills. You don’t need to be tied to a desk in an office. You can reply to emails, help people, and make good money from the comfort of your home. If you’re ready to start, check the company websites, prepare your resume highlighting your email and written communication skills, and apply today. You might find your perfect work-from-home job just waiting for you.
